Bridging the Gaps

Know How to Go: A vital asset for people with disabilities, seniors and veterans that helps navigate the public transportation system

Maximizing Travel Options

Offering a broad range of transportation services for people with disabilities, seniors and veterans

Enhancing Quality of Life

Striving to provide transportation-related services to help people pursue their unique talents, goals and interests

Reliable Transportation Alternatives

Encouraging the use of all transportation modes including buses, accessible vans and taxis, commuter rail and ferry

Creative Solutions

Implementing new transportation services where they are most needed

Community Connections

Promoting the empowerment of individuals to achieve the best access to their community

People Matter

Providing person-centered transportation planning for Southwest Connecticut

Travel Training

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What is Travel Training?

Travel training teaches people with disabilities, veterans and seniors how to properly and safely use the local bus and rail system for their transportation needs.


Who Does the Training?

The Kennedy Center, one of the largest human service agencies in Connecticut, is responsible for this program.  Since 1991, The Kennedy Center has successfully taught more than 3,500 people, aged 14-95, with cognitive, sensory and physical disabilities how to use the local bus and rail routes.  Travel training is available in any part of the state where there is local bus or train service.

Should I Participate?

Individuals with disabilities and seniors who wish to become more independent should consider participating.  Your residence and destination should be on or near a bus route.  Travel destinations are your choice and can include: work, school, medical appointments and leisure activities.


How Do I Learn to Use Public Transportation?

The training process is individualized to meet your personal needs, with an emphasis on safety.  A qualified mobility instructor will travel with you to your desired locations, at times of your convenience.  Your instructor will stay with you, teaching you techniques for safe travel until you are ready to travel on your own. 


How Long Will it Take Me to Learn My Route?

There is no time limit for training.  An instructor will stay with you until you feel comfortable and confident riding the bus or train, and will be available for follow-up services.


What Will it Cost Me?

The program is funded by CTTRANSIT and the Connecticut Department of Transportation, therefore there is no cost for the training program.  Each participant, however, is required to pay the bus or train fare while training is taking place.

For more information about The Kennedy Center Travel Training program, email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (203) 365-8522 ext. 2950.  Please click here to complete the travel training form and either fax to 1-203-303-3001.  Or email the form to: This email address is being protected from spambots. You need JavaScript enabled to view it..


Satisfaction Surveys 

If you are a referral source that would like to complete a survey regarding our travel training services, please click here to download referral satisfaction survey.

If you are an individual that used our Travel Training program and would like to complete a travel training satisfaction survey, please click here to download the survey.



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